Sakti Dham deeply appreciates all contributions and donations made to support our cause. Please read our cancellation and refund policy carefully to understand the terms relating to your donations.

1. General Rule

As a general rule, Sakti Dham does not provide a refund for any donations once they have been successfully processed, as the funds are immediately allocated towards our ongoing welfare projects and initiatives.

2. Erroneous Transactions

In the unlikely event of an erroneous donation or if an amount is incorrectly deducted from the donor's account (e.g., due to a technical glitch or double charging), we will process a refund if brought to our attention within 7 days of the transaction.

3. Requesting a Refund

To request a refund for an erroneous transaction, please contact us at info@saktidham.org with your payment details, transaction ID, date of transaction, and the reason for the refund request.

4. Refund Processing Time

Upon receiving a valid refund request, it will be reviewed manually. If approved, the refund will be initiated within 5-7 business days. It may take additional time for the refunded amount to reflect in your bank account depending on your bank's processing times.